How to Be a Forward Looking Advisor
The Monkey Trap: A Lesson in Letting Go
Brian shares the story of the South Indian monkey trap, where a monkey is captured by reaching into a coconut filled with shiny trinkets and refusing to let go. This simple trap illustrates how powerful the grip of outdated habits can be. Just like the monkey, many professionals cling to familiar practices—even when they’re no longer useful—because of fear or reluctance to change.
Understanding Fear of Success vs. Fear of Failure
Brian highlights that fear of success is often a more significant barrier than fear of failure. While many people can overcome fear of failure, the subconscious fear of success (such as worries about imposter syndrome) can be much harder to identify and address. This fear can keep accountants from making bold moves, even when they know change is needed to better serve clients.
Three Primary Modes of Change
Brian describes three modes through which individuals typically approach change:
- Force-Based Change – Change occurs only under extreme pressure or necessity.
- Evolutionary Change – A gradual adaptation, following the lead of others.
- Anticipatory Change – Proactively seeking out change, leading from the front.
Understanding one’s primary mode of change can help accountants recognize their behavior patterns and shift toward more proactive approaches.
The Three Stages of Behavioral Change
Behavioral change goes through three emotional stages:
- Denial – Downplaying the importance or ridiculing the need for change.
- Opposition – Resisting change even when it brings positive results, as it disrupts the comfort zone.
- Acceptance – Fully embracing the change as a self-evident improvement.
Paul and Brian emphasize that most professionals struggle with the opposition stage, where they recognize the benefits of change but feel pulled back to their comfort zones.
Breaking Out of the Comfort Zone
Paul compares the comfort zone to an elastic band that snaps back when stretched. Brian suggests that professionals need to “cut the rubber band,” releasing themselves from old habits and embracing new opportunities. This step requires identifying what “trinkets” they’re holding onto—outdated practices that no longer serve their growth.
Practical Tools for Overcoming Resistance
Brian provides several tools to help accountants overcome resistance to change:
- Self-Identification – Encouraging CPAs to redefine themselves as proactive advisors, rather than just tax preparers.
- Incremental Progress – Reinforcing new habits over a period, such as a 90-day habit-building framework, to create lasting behavioral change.
- External Coaching – Bringing in performance coaches to provide structured guidance and accountability.
Redefining Professional Identity
A significant part of the journey is reshaping how accountants see themselves. Paul shares his experience of no longer introducing himself as an "accountant" but rather as someone who helps clients maximize their potential. This small shift in self-perception helped him focus on forward-looking services and empowered him to redefine his client relationships.
Final Takeaways: Avoiding the Monkey Trap
Paul and Brian encourage accountants to ask themselves, “Who am I as a professional?” This self-reflection helps clarify goals, align actions with desired outcomes, and embrace new approaches without falling into the trap of outdated habits.
Conclusion: Becoming a Proactive, Forward-Looking Advisor
To make a meaningful transition, accountants must identify and let go of outdated habits. By understanding their fears, recognizing their mode of change, and redefining their professional identity, CPAs can move forward confidently and become the most relevant advisors for their clients. Don’t fall into the monkey trap—embrace change and look to the future.