How Advisors Work With High Net Worth Individuals
The Power of Collaborative Planning: Insights from Randy Fox
Understanding Client Motivation
When it comes to estate planning for wealthy clients, sometimes the threat of change is the greatest motivator. As Randy Fox explains, "It's amazing what happens when wealthy people feel like there's going to be a change." Clients who have maintained stable wealth for years suddenly become motivated to act when tax proposals emerge.
This dynamic creates interesting opportunities - and challenges - for advisors. A client with $40 million might maintain the status quo for years until a proposed tax change sparks immediate action. While this urgency can create pressure on planners, it also opens doors for comprehensive solutions that might otherwise remain closed.
Planning Under Uncertainty
The key to effective planning in uncertain times lies in focusing on current opportunities while preparing for future changes. Fox's approach is pragmatic: "We always plan for what is current, knowing that changes aren't going to be for better. No one's going to make it easier for people to transfer wealth - they're going to make it harder."
This philosophy leads to a two-pronged strategy:
- Take maximum advantage of current laws and opportunities
- Structure plans with enough flexibility to adapt to future changes
The Collaboration Challenge
Despite its obvious benefits, true collaboration remains rare in financial services. Fox identifies several significant barriers:
Professional Protectionism
Many advisors feel protective of their client relationships and hesitate to involve others, fearing loss of control or influence.
Ego and Expertise
The industry often promotes the idea that professionals should know everything. As Fox notes, "When you take your CFP test, theoretically it says you're supposed to be good at everything... it's very difficult for the advisor community to admit there's things they don't know."
Compensation Concerns
Many professionals focus too much on how fees might be split rather than on the enhanced value creation possible through collaboration. Fox emphasizes that collaborative planning typically increases revenue for all parties involved.
The Planning vs. Sales Distinction
The most successful approach focuses on comprehensive planning rather than product sales. Fox explains: "It's so much easier to implement a plan than it is to sell a product or service. I don't sell anything - I just implement plans. If you put it in the plan and show that the numbers work, everything after that is relatively easy."
This planning-first approach often yields better results:
- Higher implementation rates
- Increased client satisfaction
- Greater revenue opportunities
- More referrals
- Deeper client relationships
Building Lasting Relationships
True planning creates ongoing opportunities that extend far beyond the initial engagement:
Generational Impact
One client relationship often leads to opportunities with siblings, children, and extended family members. As Fox shares from a current case, "There's four or five other siblings or grand siblings that are all shareholders in this six-generation family business... that all are in similar circumstances."
Ongoing Evolution
Planning isn't a one-time event but a lifelong process. Wealthy clients experience constant changes that require planning adjustments, creating continuous opportunities for advisors who take a comprehensive approach.
Value Creation Through Collaboration
When professionals truly collaborate rather than merely cooperate, the results benefit everyone:
- Clients receive better solutions
- Advisors generate more revenue
- Relationships deepen and strengthen
- Planning becomes more effective
The Path Forward
Success in this space requires:
- Adopting an abundance mentality
- Putting ego aside
- Focusing on client outcomes
- Building strong professional networks
- Maintaining a planning-first approach
As Fox emphasizes, the key is demonstrating value through actual results rather than just talking about collaboration. When advisors see the impact on client outcomes and revenue generation, the benefits of true collaboration become undeniable.
The future belongs to professionals who can move beyond traditional silos to create comprehensive, collaborative solutions for their clients. While this approach requires changing established mindsets and practices, the rewards - for both clients and advisors - make it well worth the effort.